Professional Profile
With over 5 years of experience in digital marketing, I lead CYBERX SOLUTIONS, a dedicated and result-driven digital marketing agency. My focus is on helping businesses grow their online presence, connect with the right audience, and achieve real success through smart digital strategies.
Experience & Achievements
I have successfully led a wide range of digital projects and marketing campaigns for clients from different industries. My expertise covers:
Website Development
Search Engine Optimization (SEO)
Graphic Design
Social Media Marketing
Google Ads Management
Customized Training Programs
Each campaign I’ve managed is backed by strategy, creativity, and performance tracking to deliver measurable results.
With over 8 years of invaluable experience in the Information Technology (IT) field, I have honed my skills and expertise across various roles and organizations. Here is a breakdown of my professional journey:
City Networks: Started my professional experience in IT as a Network and Hardware Engineer at City Networks, I played a vital role in managing and maintaining network infrastructure and hardware components. I gained extensive knowledge in network configuration, troubleshooting, and ensuring smooth operations.
Beyond Wireless: Joining Beyond Wireless as a Business Intelligence Officer but got promoted as IT Engineer and earned some additional duties as a Trainer and Developer, I contributed to the development and management of office solution. Additionally, I focused on designing and optimizing web portals to enhance user experiences and streamline processes.
Telelinkz Communication: As the IT Manager at Telelinkz Communication, I assumed a leadership role overseeing diverse IT initiatives. I successfully managed the IT inventory, ensuring proper installation and configuration of systems. Additionally, I played a pivotal role in providing support for portal development, tailoring it to meet the specific needs of the business.
Zmlinks: At Zmlinks, In my capacity as IT Manager and Web Developer, I held a crucial role that allowed me to utilize my skills in managing IT operations, conducting troubleshooting activities, overseeing configurations and installations, and developing intuitive and user-friendly portals to enhance overall business processes. This multifaceted position provided me with invaluable opportunities to contribute to seamless IT functionality and drive optimal efficiency within the organization.
Jinnah Burn & Reconstructive Surgery Centre: In addition to my responsibilities as a JCO, I played a significant role in various IT-related initiatives, encompassing troubleshooting hardware, software, and network devices. I also assumed the responsibility of managing the IT Research cell, overseeing Office365 administrative services, and providing backend support for CCTV systems. My involvement in these areas allowed me to leverage my expertise and contribute to the seamless functioning of IT operations across multiple domains.
As a Project Manager with 3 years of experience, my primary focus has been on leading customer services and sales teams to achieve their targets while maintaining high performance and meeting key performance indicators (KPIs). During my tenure, I have successfully managed and motivated teams to deliver exceptional customer service, drive sales growth, and exceed performance goals.
My responsibilities included setting clear targets and objectives for the teams, establishing performance metrics, and implementing strategies to optimize customer satisfaction and sales performance. I closely monitored team performance, providing coaching and guidance to enhance skills and ensure consistent achievement of targets.
By implementing effective performance management techniques, I fostered a culture of accountability and continuous improvement within the teams. I actively collaborated with stakeholders, including senior management and other departments, to align goals and ensure smooth operations.
Through effective team leadership, strategic planning, and a focus on delivering exceptional customer experiences, I have successfully contributed to the growth and success of customer services and sales teams in achieving their targets and KPIs.
With a comprehensive 8 years of working experience, I have held key roles as a Quality Assurance Officer, Supervisor, and Manager. My expertise primarily revolves around inbound and outbound call centers, as well as international backend offices. Additionally, I have provided exceptional SQA (Software Quality Assurance) services based on the specific needs of businesses. Here is a breakdown of my experience in the field of Quality Assurance:
Some On-site Clients:
• Abacus Consulting
• Beyond Wireless
• Telelinkz Communication
• Zmliks
• Digital Billing Services
• Jinnah Burn & Reconstructive Surgery Centre (SQA)
Some Remote Clients:
• TechWorld
• GDS
• Mezzi Marketing
• Techcom
• TransTech
• Tycoonz Solution
• & more
With 5 years of experience in Web Development and providing SEO Services, I have actively worked on various projects, delivering exceptional results for clients across different sectors. Here is a breakdown of my experience:
Web Development Projects:
- Dr. Ammad Rasul Ghumman – Plastic Surgeon – Pakistan & Saudi Arabia
- Rejuvanetix – Plastic Surgeon – Pakistan
- Dr. Furqan Haider – Plastic Surgeon – Pakistan
- Asandum Consulting LLC – Healthcare Business – USA
- Jdleeenterprises – Property Management – USA
- Higher Ground Healthcare Services – USA
- CyberX Solutions – Digital Marketing Agency -Pakistan
- Jinnah Burn & Reconstructive Surgery Centre – Government Hospital – Pakistan
Projects In Process
Projects In Queue
Old/Previously Completed Projects:
- Dr. Yawar Sajjad – Professor, Plastic Surgeon – Pakistan
- Dr. Younas Mehrose – Plastic Surgeon – Pakistan
- Wadialdamam – Services Provider – UAE
- Azkonnect – Digital Services – USA
- Zmlinks – Energy Supplier – USA
- UmarCosmeCon – Plastic Surgeon – Pakistan
- Windus – Healthcare Business – USA
- Mugul – E-commerce Garments Store – GERMANY
In addition to web development, I also specialize in providing SEO (Search Engine Optimization) services. By implementing effective strategies, I help clients improve their online visibility, increase organic traffic, and enhance their search engine rankings. Through keyword research, content optimization, and technical SEO techniques, I optimize websites to reach their target audience and achieve sustainable growth.
Throughout these projects, I have demonstrated my expertise in web development and SEO, ensuring user-friendly designs, smooth functionality, and an effective online presence. My commitment to delivering high-quality results has consistently met client expectations and contributed to their online success.
With over 8 years of experience as an accomplished Business Analyst, I possess the ability to transform raw data into comprehensive presentations with detailed insights. My expertise in data analysis enables me to provide valuable inputs for micro-management and facilitate informed decision-making.
Throughout my career, I have successfully created numerous dashboards and reports tailored to the specific needs of clients. By leveraging data, I have offered clear insights and shared comprehensive reports, empowering clients to gain a deeper understanding of their business performance.
I have applied my skills and knowledge as a Business Intelligence and MIS officer in various organizations, including:
- Abacus Consulting
- Beyond Wireless
- Telelinkz Communication
- Zmlinks
- Digital Billing Services
- JBRSC (IT Research Cell)
At each of these organizations, I have contributed, utilizing data analysis techniques to extract meaningful information and provide actionable recommendations. My expertise in creating impactful presentations and reports has proven instrumental in enabling effective decision-making and driving business growth.
Specialized Social Media Marketing Services
I have strong experience in Social Media Marketing, including creating strategies, planning content, engaging with followers, and running paid ads. I’ve managed successful campaigns on Facebook, Instagram, LinkedIn, and YouTube that helped businesses get noticed, attract more visitors, and gain new customers.
I have worked with clients from a wide range of industries, helping them grow their online presence and reach the right audience. My experience allows me to understand the unique needs of each industry and create effective marketing strategies. Here are some areas I specialize in:
- Healthcare & Medical Marketing
- E-Commerce Businesses
- Artists & Creatives
- Food Industry
- Clothing & Fashion Brands
Each project is handled with a deep understanding of the industry’s audience, trends, and goals, ensuring that every campaign delivers real results.
